Transforming Dashboard Creation: Indium's Automation Solution for a Global Ride-Hailing Giant

Project Overview

This project focused on automating the creation of Tableau dashboards for a global ride-hailing company operating in over 900 metropolitan areas. Indium Software partnered with the client to streamline their data visualization process, reducing manual efforts and ensuring consistency, scalability, and efficiency across the organization.

About Client

Our client is a global leader in the ride-hailing industry, serving millions of users across multiple regions. With their operations dependent on timely and accurate data, the company faced growing challenges in maintaining efficient, error-free dashboard creation processes as they scaled.

Business Requirements

The client’s manual dashboard creation process in Tableau was slow, resource-intensive, and error-prone, with key challenges including:

  • Manual Processes: Each dashboard required extensive manual calculations, making the process time-consuming.
  • Data Management Issues: Data was often scattered across multiple sources, complicating the dashboard setup.
  • Inconsistent Formatting: Maintaining a consistent structure across all dashboards was difficult, leading to discrepancies in data presentation.
  • Scalability Concerns: As the business grew, the client needed a more scalable solution to handle varying data sources and metrics across teams.