Seamless Performance: Enhanced E-Gov Income Tax Application Optimized for Diverse Server Environments

The client’s application had undergone thorough user acceptance testing by their in-house QA team, ensuring its functional stability. However, the application had not been tested in different server environments, and important metrics such as scalability, performance under varying loads, server performance, and database performance were not tracked by the QA team. The client sought a specialized load-testing third-party vendor to address this need to evaluate the application under different server environments and load conditions. The objective was to assess the application’s scalability and load handling capacity, ensuring it can meet the required performance requirements.

The client is an IT solution provider that serves stock exchanges, insurance companies, and other financial firms nationally. They are responsible for managing applications related to income tax processing. These applications handle various transactions such as payments, tax returns, tax deductions, wealth management, and specified transactions.

• Server/Environment Evaluation: Evaluated and proposed the appropriate server/environment for the application to effectively respond in real-time scenarios.
• Benchmark Suite Generation: Created a benchmark suite for three different server environments to measure performance.
• Custom Performance Testing Strategy: Devised a customized performance testing strategy to assess key performance metrics, including scalability, response times, load handling, server performance, and database performance.