Beyond Maintenance
Powering Performance
Proactive app care that’s always on—keeping your systems sharp, stable, and future-ready.
Your Apps, Our Expertise – 24/7 Brilliance
Your apps are the engines driving your enterprise forward—but in a tech landscape that never sleeps, staying ahead demands more than just maintenance.
Indium delivers proactive application care, leveraging cutting-edge solutions to optimize performance, prevent disruptions, and future-proof your digital core. Because in a world of constant change, your business deserves apps that evolve faster than the competition.
What We Provide
Maximize Uptime, Minimize Hassle
Here’s a crisp, technical, and innovative take on each of your AMS services
AI-driven tiered support with predictive issue resolution for seamless user experiences. 24/7 multilingual assistance powered by chatbots and human expertise for zero downtime.
Our Next-gen Maintenance and Support Approach
Adaptive Maintenance
Modify and upgrade applications to stay in sync with evolving business needs and technologies.
Predictive Maintenance
Leverage AI and analytics to detect potential issues before they impact performance.
Corrective Maintenance
Swiftly identify and resolve bugs, glitches, and vulnerabilities to ensure smooth operations.
Preventive Maintenance
Strengthen application resilience with proactive monitoring and optimization strategies.
Perfective Maintenance
Continuously enhance usability, performance, and efficiency based on user feedback and emerging trends.
Redefining App Support
Smart, Secure, Scalable
24/7 On-Call Support
Indium leverages AI-driven incident routing and predictive analytics to ensure rapid resolution, minimizing downtime. Our globally distributed teams use advanced monitoring tools for real-time issue detection and response.
Knowledge Management
We implement AI-powered knowledge bases with NLP for instant, context-aware solutions, reducing resolution times. Our self-learning systems continuously update repositories, ensuring accurate, up-to-date documentation.
Chatbots/Virtual Assistants
Indium deploys conversational AI bots for human-like, multi-language support. These bots auto-escalate complex issues to live agents, ensuring seamless user experiences.
Self-Service Portals
Our portals feature intelligent search with semantic analysis and automated workflow triggers for faster ticket resolution. Role-based dashboards offer personalized insights, empowering users with DIY troubleshooting tools.
Automation and Orchestration
Indium employs RPA and AIOps to automate repetitive tasks, boosting efficiency. Our orchestration frameworks integrate DevOps pipelines with ITSM tools for end-to-end process optimization.
Success Stories
Real Stories, Real Impact
Redefined Transmission Line Management with GIS-Driven Precision for a Power and Utility Company
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Turbocharging Global Supply Chain Operations- How Indium Leveraged Elasticsearch for Smarter Solutions
Indium’s product and data engineering expertise helped a supply chain company improve system efficiency and by 80% and search latency by 85%.
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